You always know what happens next.
Six steps from the first call to the spring check the year after.
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01
The phone call
Same weekTen minutes. What you want fixed, roughly what you want to spend, and whether anything has a date attached. If we are wrong for the job you hear it here, not three weeks in.
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02
The walkthrough
1–2 weeks outForty five minutes on the property. Where water goes in a heavy rain, whether a machine can reach the back, what the soil is doing under the grass.
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03
Drawing and price
10–14 days laterA scaled plan with materials, plant names and grades, and a price split by phase. Two rounds of revisions are included. Nobody has needed a third.
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04
Deposit and dates
Books the calendarA third down holds the slot and covers materials. Start date in writing. Permits we file ourselves, and we say up front whether that adds two weeks or two months.
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05
The build
3 days to 4 weeksA text the evening before anyone shows up. The crew works four tens, so no Fridays unless weather pushed us. Site raked and blown clean each day.
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06
The year after
Handoff, then springWe walk it with you and leave a sheet on watering and cleaning stone. Back the following spring to check settling. Anything that moved, we fix.
How far out we are booking
The build calendar fills from February. A patio finished before Memorial Day means the call happens over the winter.
- Design buildFour to five months, call to start date
- Planting onlySix to eight weeks in season
- MaintenanceUsually inside two weeks
- Snow contractsSigned by October, first come
Cancellations happen. Tell us you are flexible and we will call when one opens up.
What keeps a job moving
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Decide together
If two people are deciding, meet us once as a pair rather than three times separately. Saves a revision round nearly every time.
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Say the real number
Telling us the budget is not a trick to spend all of it. It decides whether we draw you bluestone or concrete pavers.
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Flag the date early
If it has to be done by a specific weekend, say so on the first call. Sometimes we can move things. Not two weeks out.
Start with the walkthrough.
Free, about forty five minutes, and you get a straight answer at the end.